All goods can be returned to us within 14 days. This is only possible if the items are unworn, in original condition, not used or worn, and with the original labels and packaging.
The above rule also applies to goods sold with an offer.
The following category items cannot be returned due to hygienic considerations.
- Headphones, in-ear earplugs
For products that do not meet the life expectancy, they will be covered by the warranty. You can then return the product. Furthermore we will help you as soon as possible to solve the problem.
If the damage is not covered by the warranty policy, or if there is damage because the product has been used in a way other than intended, we will not accept the product back.
If the order is delivered damaged or does not arrive, it is possible that we may ask you to complete a recipient statement.
For returns, prior contact should be made with us via email.